The best format for a CSV uploaded to Collections is a single column with no column header (column A only), encoded as UTF-8.
Only UTF-8 format is supported. Any other format will cause the upload to fail, including the Windows default in some older Excel versions.
Additional considerations
All columns aside from column A will be ignored.
Single empty rows will be ignored, but multiple consecutive empty rows will prevent any further content from uploading.
Large CSVs may take some time to import.
Open your file in Excel.
Choose "Save As".
Select UTF-8 as the encoding when saving.
If you'd like a sample CSV, reach out to [email protected]envelope and we're happy to send you one.
Last updated 1 month ago