FAQ

• What is the CSV format for Collections?

• How do I contact support?

Where can I find a Profile's ID?

Go to Profiles in the Inventory and tap one to highlight it. There are three ways to get the profile ID to use in your API calls:

• look at the end of the URL

• look at the page title (on the right)

• tap the copy/paste icon next to the name

What are the minimum browser requirements?

Aiceberg supports the newest versions of:

• Chrome

• Firefox

• Safari

Does Aiceberg handle languages other than English?

No.

Why is my API key getting authentication errors?

New or refreshed API keys may take up to 15 minutes to become active. If you receive authentication errors immediately after creation, please wait a few minutes and try again.